Parking: There are car park facilities available at the venue.
Public Transport: The nearest railway station is Birmingham New Street. The venue is approx. 15 minutes walk from the station. There are various buses that run close to the venue.
Disabled Access to the NIA:
All levels of The NIA are accessible to wheelchair users, via ramps or lifts. Tactile signage is fitted in all lifts at The NIA. Assistance Dogs are welcome at our venues, however we do recommend that they are not brought to concerts or other loud events.
For vehicles displaying orange badges, parking is free of charge.
There are designated parking bays on Level 11 (The NIA Main Entrance is on Level 11) of the South Upper Car Park, situated off Sheepcote Street.
If these parking bays are full, please park on any car park level which has an odd number, where a lift will take you to Level 11 for the Main Entrance.
Visitors who have a disability arriving in vehicles over 2.1m in height (Minibuses or Ambilifts), will be directed to the Olympian Suite entrance via the VIP ramp situated off Sheepcote Street. Here visitors can disembark, and traffic officers will then direct the vehicle to the nearest parking bay.
Please advise Box Office if travelling by Ambilift.
If arriving by car or taxi, but do not require parking, use the VIP ramp situated off Sheepcote Street, access to The NIA is via the Olympian Suite entrance, vehicles then exit via the ramp.
If travelling by public transport, access to The NIA is either by the Olympian Suite entrance or by the Stage Door situated off King Edward's Road.
Please check your tickets for the "door open time", and arrive in plenty of time. The NIA can be extremely busy before the start of a concert or event.
Hearing Impairments
An induction loop system is operational in selected seating areas, which can be linked to visitors hearing aids. Customers wishing to utilise this system should inform The Box Office, when purchasing tickets.
Telephone 0121 782 3555
All visitors who have a disability, attending concerts are advised to call our Dedicated Ticket Line number (0800 640 5001) when booking tickets. Please inform us at the time of booking if you need a wheelchair space or have any special requirements, so that we can arrange for everything to be ready on your arrival.
We will also help you find the most convenient seating for visually impaired people.
Owing to sound levels involved, we strongly recommend that you do not bring Assistance Dogs to concerts or other loud events.
Please note that all ticket sales are allocated on a first-come-first-served basis.
